Terms of service

Terms of Service

By accessing or using petventures.store, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

Use of Our Store You must be at least 18 years old, or have permission from a legal guardian, to use this site. You agree to provide accurate and current information when placing orders.

Products & Orders We reserve the right to refuse or cancel any order at our discretion. Some products may ship separately depending on supplier and warehouse location. Product availability is subject to change without notice.

Shipping Orders are fulfilled by third-party suppliers and may ship internationally, including from outside Canada. Estimated delivery times are 7–20 business days for Canada and 10–25 business days for the United States. Tracking information may take a few days to update after shipment. We are not responsible for delays caused by customs or carrier disruptions.

Pricing & Payments All prices are listed in Canadian dollars (CAD) unless otherwise stated and are subject to change without notice. We accept all major payment methods available at checkout.

Returns & Refunds Please refer to our [Refund Policy] for full details on returns, exchanges, and refunds.

Dispute Resolution If you have an issue with your order, please contact us before initiating a chargeback or dispute with your payment provider. We are committed to resolving issues promptly and fairly.

Intellectual Property All content on this site — including images, text, and branding — is owned by Pet Ventures and may not be reproduced or used without written permission.

Limitation of Liability Pet Ventures is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the value of the order in question.

Governing Law These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

Changes to Terms We may update these Terms at any time. Continued use of the site following any changes constitutes your acceptance of the revised Terms.

Contact Information For questions or concerns, please contact us at: yourventures1@gmail.com